Shipping & Returns

Shipping within Greece
All orders till € 50,- are charged a flat rate of € 5. For orders above € 50 we offer free shipping. For bulky items there is a charge of € 10.

We will do our best to deliver your order within 1-3 working days receiving the payment on stocked items.

All our orders will be shipped by DHL or Speedex.

Shipping within Europe
For orders within the European Union and below 5 kg there is a flat rate of € 12. For orders above € 200 we offer free shipping.

All of our orders within European Union are shipped by DHL and the estimated delivery time is 3-5 working days. Certain destinations may take longer.

Shipping within United States
For orders within the United Stated and below 5 kg there is a flat rate of € 30.

All of our orders are shipped by DHL Express Worldwide and the estimated delivery time is 4-6 working days. Certain destinations may take longer.

Please note that the recipient will be responsible for any duties and taxes that may occur.

Rest of the World

If you want to place an order you can contact us by e-mail and we can calculate the shipping for you. Orders outside Europe will be sent by DHL express worldwide or ELTA (National Postal Service) but depending on your location your order might be subject to taxes and customs. You will be responsible for any duties and taxes that may occur.

Returns

If for any reason you are not satisfied with your purchased item, you are always entitled to return or exchange your item(s) or a refund within 14 days from the time of delivery. When you want to return or exchange your purchased item(s) to Tinytoyshop, please send us an email at info@tinytoyshop.gr and include your order and payment confirmations.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable except of the case that the item was shipped faulty.

To return your product, you should mail it to this address:

Tinytoyshop

Pavlou Mela 35

54622 Thessaloniki
Greece